Back Flow Prevention

What is back-flow?

Back-flow prevention is becoming more and more common as the standard for keeping our drinking water system safe to protect our communities from harmful contaminates.

Back-flow occurs when water flows backwards into the public water network. An unwanted reverse flow can cause contaminants, such as harmful bacteria or chemicals to enter the water supply. This can seriously affect the quality and safety of drinking water in our communities.

What causes back-flow?

The water system is under constant pressure and this is maintained by the local council, if this constant pressure changes there is a chance that water could be drawn back into our network from various properties / buildings.

The two main causes of backflow are:

1. A sudden drop in pipe pressure, which siphons water back into the network.

2. If the water supply is directly connected to equipment, such as a boiler or a private bore which is at a higher pressure, water is forced back into the network.

What is a back-flow prevention device?

A back-flow prevention device protects the water supply from potential contamination. The type used (e.g. reduced pressure zone, double-check valve) depends on the degree of risk. These devices are installed either on the water meter (or close to the property boundary) or at the source of a potentially hazardous plant or equipment (eg – Commercial plant rooms with dosing systems, commercial dishwashers and coffee machines)

Your responsibilities 

It is your duty to ensure you get your back-flow device tested each year to meet your bwof requirements.

If your device fails the annual test, you will need to make the necessary repairs and submit the certified documentation. You are legally responsible for protecting the water on your property and ensuring that you don’t contaminate the public water supply.

How we can help you with your back-flow devices

Annual testing of back-flow valves

New installs

Repairs and maintenance on faulty or damaged back-flows

Upgrades

Help and assistance with selecting the right valve for your building

Uploading all relevant documents to your bwof provider or landlord

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Jan Leyland
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Great service every time, friendly, efficient and reasonably priced.
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Anna C
2 May 2023
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Next Level Plumbing were competitively priced, flexible (fitted us in quickly when our hot water cylinder failed) and Brendon and Kevin were professional and personable.
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Jake Scown
7 February 2023
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Connor and his team are very professional and extremely talented at what they do. They carried out a full plumb out on our house with installing all taps, a toilet, shower equipment, dishdrawer, washing machine, grey water and water tank systems, gas hot water system, and more. All to the highest level of quality. We're very happy with how everything is performing, and looks. I highly recommend their business!
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Debbie Tetlow
3 March 2022
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A quick response to my request and completetion of the job in time for property settlement was much appreciated. Thank you.
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Sue Hutchings
16 March 2021
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Over a period of time, I spoke often with Shianne and also met Shane. Both made a great impression with their professionalism. Despite a fair bit of stress (at my end) they remained confident that the job would get done. It was and I am very happy with it. Would highly recommend this company and would have no hesitation using their services again.
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